Shipping Policy
Fragrances and ready to wear apparel can be shipped within 3-5 business days. Orders placed on Friday after 4pm will be shipped the next business day. Shipping typically takes about 4-7 business days for your package to arrive.
Unfortunately, I do not offer international shipping at this time. All physical products are only available within the U.S.
If you have any questions about fulfillment or shipping, please contact me here.
Order Cancellations
Because every fragrance is handmade in small batches, production begins shortly after an order is placed (or after a preorder window closes). Once production has begun, orders cannot be canceled or refunded, as materials have already been allocated and your fragrance is already being blended and prepared.
Returns Policy
Due to the nature of fragrance products, all sales are final. I do not accept returns or exchanges. Prior to completing your purchase, please double check that the address and information entered is correct. I cannot alter an order to redirect or retrieve a package once it has been shipped.
Any feedback on why an order didn’t work out is always appreciated and helps me to continue growing my business.
For any additional assistance on an order, please contact me here and I will promptly reach out to help.
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